Sascoic Offers “On-Site IT Management Contract“, which is designed for business with expert IT personnel in-house, providing you complete service and support for your on-site computing systems.
- A dedicated IT personnel takes care of end users, hardware, software, and networking assets;
- On-site IT personnel is the focal point for end users seeking technical assistance;
- Installation, repair, change and performing preventative/corrective maintenance of PCs and related software/hardware;
- Ad-hoc service as required even after office hours;
- Strong Service Level Agreement (SLA);
- Support for remote offices and users that are out of office;
- Remote Access support from Helpdesk team.